Privacy and Security
Richter & Phillips is committed to protecting the privacy of its customers and we have taken strong measures to ensure that the information we gather from you will be secure and confidential. We do not sell, rent or trade our customer's personal information.
Information we collect
The information we need in order to process your order includes data such as your name, email address, mailing address, credit card number and expiration date. This information allows us to fill your order and/or keep you updated on your order status.
Will we share your personal info?
No! We will not trade, sell or rent your personal information (such as name, address, phone number, or company name) to third parties without your consent. And, we also protect your privacy by limiting employee access to and use of customer data.
Security
Credit card orders are processed on our secure server. All credit card information is encrypted and protected using the Secure Socket Layer Protocol (SSL). When you press the "Submit" button at the point of purchase, your credit card information is transferred in encrypted form and can only be decrypted by us.
If you're still uncomfortable using your credit card on the Internet, we understand. You may order from us toll-free at 1-800-774-3672.
Site Analysis and Tracking
We use log file analysis tools to collect and analyze our web traffic and shopping patterns. None of these tools personally identifies our visitors. They are used to help us understand our advertising effectiveness, enhance our web interface, and improve your overall experience.
What are "cookies"?
Cookies are small bites of information that are stored by your browser on your computer's hard drive which allow us to recognize each returning customer and their relevant information so that you do not need to input the same information more than once. We do not place any personally identifiable information in your cookies. In addition, cookies are not used to access information entered on the secure server.
Links to Other Sites
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of the destination sites. This privacy statement applies solely to the information collected by this web site.
Any more questions?
Richter & Phillips takes the issue of protecting your privacy seriously. If you have any concerns, questions, or just want to tell us what you think, feel free to contact us.
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